I should really preference this by saying its really not Customer Service reps that I am talking about as much as food servers and cashiers. But for lack of another title I'm referring to them as CS reps. UGH!!!
So lately I have noticed a few things that when someone does I think REALLY? Like seriously does that even make sense?
I go through the drive through to Mc Donalds from time to time for a large coke and ice cream cone. Now a sane person would think okay hand the customer the coke first then the ice cream cone I mean seriously. NOPE not the geniuses at Mickey D’s now yes I know how smart are you to be working there? Don’t bust it my oldest niece works there and fast food is a demanding job. BUT STILL!! Common sense really! Hand the customer the soda first then the ice cream DUH!!!
Another one that always comes to mind is change! You’re at the store your total is some strange thing like $13.43, you give the cashier a $20 and they give you the change back. What is with putting the bills under the coins and putting the bills in my hand first then the coins on top? It’s silly! How about giving me the coins first so I can put it in this cool little part of my wallet where the change goes and then the bills. WOW!!! What a concept huh? LOL
Another thing…is WAITRESSES. What is it with waitresses and ignoring people who are obviously sitting at a table in YOUR SECTION waiting for you to take our order. DUH! When did it become mandatory to tip bad service? Here’s a tip do you job right or don’t do it at all. SHEESH!!! Really? I choose to come to this restaurant its not like you’re paying me to eat there.
I know I know I need to stop being so negative, but sometimes I think back to the days of yonder when customer service was a pride that those in the industry worked towards. Not like these days where is seems that a CS rep feels you should be thankful that they are even serving you.
Wednesday, June 29, 2011
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